IMPORTANT UPDATE – 4th APRIL 2025
The Mill Shop is now operated by Net Curtains Direct.
For orders placed before 4th April, contact sales@themillshop.co.uk. Please note, The Mill Shop’s current parent company will soon cease trading.
We’re excited for this next chapter and will continue offering unique curtains, sheers, and accessories. Please bear with us as we update the website. In the meantime, shop our full range at Net Curtains Direct.
Thanks,
Steve, Kayleigh & the Net Curtains Direct team.
Please be aware that there may be slight delays with dispatching orders due to the bank holiday weekend.
Rest assured that we will be doing our best to get all orders completed and dispatched as soon as possible.
Delivery Costs
Delivery to mainland UK:
Tracked 48 UK Delivery: £3.45
UK Non-Mainland: £5.00
Orders over £59: FREE Standard Delivery
Express 24: £7.95
XL Surcharge (poles & rods): £12.00
XL Surcharge over £59: £8.50
Making Times
The making or dispatch time depends upon the product ordered.
The making or dispatch time for each product can be found on the individual product pages on the website.
We will email you to let you know that your order has been sent. Our deliveries are mainly made using either Royal Mail, or DPD courier service but we do also use other couriers from time to time. You should receive your order within 3-5 working days of despatch.
Our working days are Monday – Friday, apart from bank holidays and the Christmas period when orders and deliveries might take a little longer.
UK Delivery
- All standard orders are sent on a Tracked 48 service which has a delivery aim of 3-5 working days. Tracking details will be sent to you once the order has been dispatched but may take up to 24 hours to appear on the courier website after you receive your shipping notification.
- All days quoted are from date of dispatch.
- All items are subject to a making or dispatch time as well, as the delivery time. (Details of the making and dispatch times can be found on the product page. As these are working days these exclude weekends and bank holidays.)
- The XL Surcharge still applies if you have qualified for free delivery. Orders over £200 have no XL surcharge.
- For a faster service, please use Express. However we cannot guarantee express delivery in the following postcodes and areas – most of the Scottish Highlands, any remote areas and islands, and all AB, IV, KW, LA, PA, PH, BT, CA18 - CA27, HS1 - HS9, IM, TR21 - TR25, ZE postcodes.
- These areas and postcodes may also incur an additional postal charge for oversize items. If this is the case we will contact you and advise the costs before completing the order.
- Our Express Delivery service has a delivery aim of 1-2 working days from the date of dispatch.
- Orders for multiple items may be dispatched separately. Please see your dispatch email for details of what has been sent.
Returns
Dean Anthony Nelson and Nicholas Charles Osborn Lee were appointed as Joint Administrators of Home Curtains Limited (“the Company”) on 17th January 2025. The affairs, business and property of the Company are being managed by the Joint Administrators and the Joint Administrators act as agents of the Company, without personal liability.
The price reductions are a reflection of a sales & no return policy.